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1 - Year Warranty

Percussion Massage Tool sells its products with the intent that they are free of defect in manufacture and workmanship. The warranty for the Percussion Massage Tool covers a period of 1 year from the date of original purchase, and the warranty for the battery and charger covers a period of 90 days from the date of original purchase, provided that the product was purchased directly through www.PercussionMassageTool.com. The warranty extends only to consumers and does not extend to retailers. 

To obtain warranty service on your product, email PercussionMassageTool@gmail.com with the following information:

 

• The product name that is not working (e.g., Percussion Massage Tool, charger, battery, shaft, or tips)

• Copy of sales receipt

 

Percussion Massage Tool will review your submission to ensure there is a valid warranty. Upon confirmation, Percussion Massage Tool will email you a return authorization form and instructions on returning the product.

 

Percussion Massage Tool does not authorize anyone, including, but not limited to, retailers, remote purchasers, or the subsequent consumer purchase of the product from a retailer, to obligate Percussion Massage Tool in any way beyond the terms set forth herein.

 

This warranty does not cover damage caused by misuse or abuse, accident, liquids including but not limited to water or lotions, the attachment of any unauthorized accessories, alteration to the product, improper use, unauthorized repairs or modifications, improper use of electrical power supply, loss of power, variation in line voltage, dropped product, malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance, transportation damage, theft, neglect, vandalism or environmental conditions, loss of use during the period the product is at the Percussion Massage Tool repair facility or otherwise awaiting parts or repair or any other conditions whatsoever that are beyond the control of Percussion Massage Tool.

 

This warranty is effective only if the product is purchased and operated in the United States or Canada. Any modifications or adaptation to enable it to operate in any other country are not covered under this warranty.

 

This warranty provided herein shall be the sole and exclusive warranty. There shall be no other warranties expressed or implied, including any implied warranty of merchantability or fitness, or any other obligation on the part of the company with respect to products covered by this warranty.

 

Percussion Massage Tool shall have no liability for any incidental, consequential or special damages. In no event shall this warranty require more than the repair or replacement of any part or parts which is found to be defective within the effective warranty period. No refunds will be given. If replacement parts for defective materials are not available, Percussion Massage Tool reserves the right to make product substitutions in lieu of repair or replacement.

 

This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified without the prior express and written consent of Percussion Massage Tool.

 

This warranty provides you with specific legal rights. You may have additional rights, which may vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you.

Disclaimer

Caution: This is a powerful massager. Consult your physician before use if you are pregnant, post-surgery, taking medication, breastfeeding, have cancer, or if you have a medical condition or medical issue, or are suffering from a recent car accident, whiplash or musculoskeletal trauma. Avoid massage near carotid artery in neck. 

Information Disclaimer

The content contained here is provided “as is,” and without warranty of any kind, whether expressed or implied. Percussion Massage Tool assumes no responsibility for information contained on this document and disclaims all liability in respect to such information.

 

This content is for general information purposes only and does not constitute legal, medical, or health care advice or diagnosis. While Percussion Massage Tool is committed to providing content that is accurate and true as of the date of writing, we give no assurances or warranty regarding the accuracy, timeliness, or applicability of any of the content. Reliance on any information appearing on this document is strictly at your own risk.

Users should not act, or refrain from acting, on the basis of any content or information provided here without first seeking appropriate medical or health care advice on the health issue. Always seek out the advice of your physician with any questions or concerns you may have regarding your health or medical condition If you think you may have a medical emergency, call your doctor or dial 911 immediately.

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